Help

Couriers status

Tracking for 1 courier is partially working The tracking for the following couriers has been delayed for the past few hours or has stopped working recently: Poste Italiane.

Frequently asked questions

Bot

How many languages does TrackBot support?
How do I track a shipment with TrackBot?
How do I manage my shipments?
Can I share a shipment with a friend or a family member?

Notifications

Why doesn’t the shipment update?
Why does the bot say "No information available"?
What does "Last check" mean?
How fast are the notifications?

Couriers

Which couriers are supported?
I don’t know what’s the courier of my shipment
I can’t find the courier of the shipment in the bot

Amazon

The Amazon tracking page shows some information, while TrackBot doesn’t. Why?
Which code should I use to track an Amazon shipment?
Can I track an “Amazon Logistics” shipment?

Other

Is TrackBot really free? Are there any limits?
How do you handle my data?

Contact us

If you have a problem or want to give some feedback, feel free to contact us via email or on Twitter!

Courier missing?

Send us your request through the feedback page so that we can take it into consideration!

Send feedback