Frequently asked questions

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Can I share a shipment with a friend or a family member?

Yes, with the sharing feature you can let a family member, roommate or friend receive notifications for a shipment.

Sharing a shipment is easy. Inside the bot, press the 👥 Share button or use the command /share, then press the inline button that appears, as the bot will suggest. Now choose a contact from the list and then the shipment that you want to share with that contact.

A message will be sent automatically with a button that the recipient must press to accept the sharing of the shipment. From that moment, the user you shared the shipment with will receive all the notifications for that shipment, but they will not be able to modify or remove it.

You cannot share a shipment with a group, but you can add TrackBot as a member of the group and track shipments there.